b'YEAR IN REVIEWVicsport Talks THE SPORT JAMVicsport organised a series of TED Talk style events toVicsports flagship innovation professional development promote innovative approaches to increasing participationprogram the Sport Jam was impacted by COVID-19 and through modified or social sport programs. The eventspostponed to the 2020-21 financial year. Vicsport had also educated attendees about the practical applicationengaged leading innovation design agency Rowboat to of the Doing Sport Differently principles. Each talk ran fordeliver the program over two full days at the CitiPower one hour, including time for Q&A and time for networkingCentre at Junction Oval. With 60 people signed up and before and after the event. The talks conducted included: ready to learn about innovation, the event was disrupted The Business of Social Sport held in February 2020by the onset of the pandemic. An adapted online version is being run in late 2020.at the La Trobe University City Campus, featuring panellists from Tennis Victoria, Leisure Networks and Escaping Your Comfort Zone discussing strategies to make social sport programs sustainable in terms of viability, feasibility and value propositionA Doing Sport Differently Breakfast event hostedby Leisure Networks in Geelong in February 2020, targeting local sport clubs and associations. The event featured panellists from Cricket Victoria, FC Leopold Soccer Mums, Lara Football and Netball Club Auskick and Grovedale Tennis ClubA Customer Experience Masterclass delivered onZoom in May 2020, featuring the head of customer experience from Tennis Australia and leading event design guru Andrew OLoughlin. Across all three events, more than 350 people representing over 100 different sport and recreation organisations attended.One-on-one support to Do Sport DifferentlyVicsport provided direct assistance to ten member organisations in the form of coffee meetings and customer experience journey workshops to embed the Doing Sport Differently principles into everyday sport practice. 09'